TenTenths Digital

All our solutions are based on actionable insights driven by a thorough research process, user-centric design, meaningfully developed by our inhouse team. We design & build systems to evolve and last the test of time. We do so by ensuring data drives the strategy, working to develop a comprehensive understanding of your brand, the user personas & their objectives, and the current user behaviour on your existing system. From there, our local team of engineers bring to life the experience and creative vision ensuring compliance with strict coding & accessibility standards. We are data-obsessed and use it as the basis for our strategy specific to web solutions. Each decision we make must be based on an actionable insight, ensuring the solution meets the needs of its users. In addition, we develop a comprehensive project strategy & opportunities document through the project that provides a roadmap of the solution and its subsequent evolution – ensuring we are designing & building to allow for scale.

Our approach to experience and interface design stems from Human-Centred Design (HCD) principles, which puts the user at the core of the solution. Ultimately, we craft journeys to meet the specific needs of the critical user personas recognised in our research. This approach does not stop there – we build process to ensure user feedback remains a constant in the project’s evolution, to ensure it continues to meet their needs even as these needs change. Importantly, our development team is based in our Brisbane office which ensures compliance with the strict standards imposed, but also allows you to gain regular access to them. We work in a hybrid Agile framework, tackling tasks in sprint intervals but ensuring we remain accountable to a project’s critical path.

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Our social team create meaningful experiences for your customers, working alongside our industry-leading, 24/7, local community managers.     Our consultative approach means we first understand the role social plays for your brand, devise a strategy on how social can help achieve your business objectives, then implement our recommendations across content production, community management and influencer engagement. Being a full-service agency with roots in social, we have a strong understanding of social’s role in your broader digital marketing mix, and how it can be utilised to help drive real business results.

We specialise in creating meaningful conversations with your customers based on real consumer insights. We focus on utilising content to prompt the various stages of your customers’ journeys. Our holistic approach ensures we’re putting the right message in front of the right person to drive real results for your brand.

Our industry-leading community management team operates 24/7 out of our office in Brisbane. We work closely with you to determine your challenges, and put together a bespoke solution depending on whether you’re looking to mitigate risk, engage with customers, or provide a customer service channel. Our team is thoroughly trained by each client, and can integrate seamlessly with your team, processes and software.

We work closely with talent to formulate authentic brand messaging to build awareness and advocacy amongst consumers. Then, our full-service, consultative approach means we re-engage your audience through other digital channels as they progress down your sales funnel.

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We use data to determine where your most valuable customers lie, then adopt a fluid paid media strategy focused on generating results.

We have a consultative approach to digital media, working closely with our clients to determine where opportunities to reach your most valuable customers lie, and how a fluid digital strategy can help nurture customers to extract that value. We work within all major digital media channels including paid search, paid social, programmatic, video, content, audio and more.

We go further than implementing a strong digital media campaign. Our consultative approach means we look at the experience, the product, the customer, and the strategy. We provide recommendations on how these can be tweaked to drive better results, and ensure they are working cohesively with your digital campaign.

Our sole focus is on driving real business results. We work closely with your team to determine which customers provide most value to the business, then utilise fluid, cross-channel budgets to find these customers. Even once KPIs are met, we have procedures in place to ensure we are continually looking for opportunities to improve.

Our team will delve deep into your business to understand which customers spend the most, what products convert best, and how we can drive the highest profit margin for the business. We create actionable insights from the data we analyse which inform our campaign strategy, while simultaneously providing benefits to the business beyond your digital media campaigns.

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We utilise best-practise SEO underpinned by a consultative, data-driven approach focusing on the role SEO plays in an integrated digital strategy.

We believe SEO is most effective when part of an integrated digital strategy, where search engine optimisation can play its role alongside other digital marketing channels in helping reach your most valuable customers. Everything we do is underpinned by data, industry best-practice and a thorough, consultative approach centred around driving real business results.

We work closely with your team to understand what drives real business results for your brand, and on locating these opportunities using search engine optimisation. From here, we put together a search strategy that will integrate with your digital strategy to ensure we are able to drive relevant traffic that will convert into high value customers.

We analyse your website and your industry to identify where SEO can provide the most value. Then, we implement best-practice solutions which integrate seamlessly with your digital marketing mix. Once live, we persistently review results, data, and analytics to ensure your website capitalises on new opportunities and continues to drive growth for your brand.

Take advantage of using a full-service digital agency. Our SEO team works alongside our digital media, web and social teams, ensuring learnings are shared quickly, and improvements realised fast. We use the data from paid search, social and programmatic campaigns to inform SEO strategy, allowing us to identify your most valuable customers and target them with content that will convert.

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